Hey guys! Sorry for the downtime. We're experiencing a bit of a blackhole 2.0 situation, so you'll have to bear with us as we try to figure things out.
Long story short: When one staff member tried to organize some the 72HR Jam downloads into their own subforum, an outdated plugin decided that it would take ALL of the downloads on the entire site and remove their metadata. In other words, none of the files were deleted, but the data that tells those files what they belong to is gone forever. We are currently figuring out a solution to re-associate these files, but it will very likely be a while until that happens. The broken plugin has since been updated, and we are looking into making regular backups of this data so that this won't happen again.
The downloads system still works - you can upload attachments just as you always have, and they will be immediately accessible. However, all old files will remain inaccessible until further notice.
We sincerely apologize for any and all inconveniences this has caused, especially in the wake of the hundreds of 72HR Jam entries that were submitted this weekend. Fortunately, entries with external download links were not hurt, so many entries are still intact. We ask that you re-upload your entries if you are able - however, broken downloads will not disqualify you from earning the in-game cosmetic medal.
What this WILL do is cause a delay in us dealing with stuff like medals, the showcase post, and the exhibition game. We ask for patience in regards to this: everything will happen as soon as it can.
We will keep everyone aware of the situation through announcements in this thread. If you need clarification on the situation or have questions, please ask below.
Long story short: When one staff member tried to organize some the 72HR Jam downloads into their own subforum, an outdated plugin decided that it would take ALL of the downloads on the entire site and remove their metadata. In other words, none of the files were deleted, but the data that tells those files what they belong to is gone forever. We are currently figuring out a solution to re-associate these files, but it will very likely be a while until that happens. The broken plugin has since been updated, and we are looking into making regular backups of this data so that this won't happen again.
The downloads system still works - you can upload attachments just as you always have, and they will be immediately accessible. However, all old files will remain inaccessible until further notice.
We sincerely apologize for any and all inconveniences this has caused, especially in the wake of the hundreds of 72HR Jam entries that were submitted this weekend. Fortunately, entries with external download links were not hurt, so many entries are still intact. We ask that you re-upload your entries if you are able - however, broken downloads will not disqualify you from earning the in-game cosmetic medal.
What this WILL do is cause a delay in us dealing with stuff like medals, the showcase post, and the exhibition game. We ask for patience in regards to this: everything will happen as soon as it can.
We will keep everyone aware of the situation through announcements in this thread. If you need clarification on the situation or have questions, please ask below.
