Subscription problems

Icarus

aa
Sep 10, 2008
2,245
1,210
Hey, I just donated and signed up for the subscription (automatically renews the donation every month)

I got the receipt and everything in my email, but I still seemed to have lost all the donator benefits.
 

drp

aa
Oct 25, 2007
2,273
2,628
hey icarus, what email did you use, also the paypal transaction ID would be pretty helpful.

thanks.
 

drp

aa
Oct 25, 2007
2,273
2,628
ok i see the problem. paypal issued the payment as an e-check. which takes about 3 to 5 days to clear.
 

Icarus

aa
Sep 10, 2008
2,245
1,210
I don't know why it did that, since I had more than enough funds in my account to pay for it right away.
 

drp

aa
Oct 25, 2007
2,273
2,628
i can go ahead and issue a refund and you can re do it. you will need to cancel the renewal subscription too. i know, paypal sucks :(
 

drp

aa
Oct 25, 2007
2,273
2,628
no not yet. i was waiting for your post. i can approve the transaction manually and start your donation now if you'd like.