Subscription problems

Discussion in 'Site Discussion' started by Icarus, Aug 20, 2009.

  1. Icarus

    aa Icarus

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    Hey, I just donated and signed up for the subscription (automatically renews the donation every month)

    I got the receipt and everything in my email, but I still seemed to have lost all the donator benefits.
     
  2. drp

    aa drp

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    hey icarus, what email did you use, also the paypal transaction ID would be pretty helpful.

    thanks.
     
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  3. drp

    aa drp

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    ok i see the problem. paypal issued the payment as an e-check. which takes about 3 to 5 days to clear.
     
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  4. Icarus

    aa Icarus

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    I don't know why it did that, since I had more than enough funds in my account to pay for it right away.
     
  5. drp

    aa drp

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    i can go ahead and issue a refund and you can re do it. you will need to cancel the renewal subscription too. i know, paypal sucks :(
     
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  6. Icarus

    aa Icarus

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    it's ok, I can wait the few days.

    unless, you've already refunded it.
     
  7. drp

    aa drp

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    no not yet. i was waiting for your post. i can approve the transaction manually and start your donation now if you'd like.
     
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