"Broken" Downloads

Discussion in 'Featured News' started by LeSwordfish, Jul 26, 2016.

  1. LeSwordfish

    aa LeSwordfish semi-trained quasi-professional

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    Hey guys! Sorry for the downtime. We're experiencing a bit of a blackhole 2.0 situation, so you'll have to bear with us as we try to figure things out.

    Long story short: When one staff member tried to organize some the 72HR Jam downloads into their own subforum, an outdated plugin decided that it would take ALL of the downloads on the entire site and remove their metadata. In other words, none of the files were deleted, but the data that tells those files what they belong to is gone forever. We are currently figuring out a solution to re-associate these files, but it will very likely be a while until that happens. The broken plugin has since been updated, and we are looking into making regular backups of this data so that this won't happen again.

    The downloads system still works - you can upload attachments just as you always have, and they will be immediately accessible. However, all old files will remain inaccessible until further notice.

    We sincerely apologize for any and all inconveniences this has caused, especially in the wake of the hundreds of 72HR Jam entries that were submitted this weekend. Fortunately, entries with external download links were not hurt, so many entries are still intact. We ask that you re-upload your entries if you are able - however, broken downloads will not disqualify you from earning the in-game cosmetic medal.

    What this WILL do is cause a delay in us dealing with stuff like medals, the showcase post, and the exhibition game. We ask for patience in regards to this: everything will happen as soon as it can.

    We will keep everyone aware of the situation through announcements in this thread. If you need clarification on the situation or have questions, please ask below.
     
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  2. Crowbar

    aa Crowbar perfektoberfest

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    Thanks! Having read about the problem, didn't expect you to get the site itself up this soon.

    So, creating new content will be fine, right?

    Also: I'm unable to check, but from what I've read drafts haven't been done anything witg either? It matters.
     
  3. Diva Dan

    aa Diva Dan hello!

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    Should people update their posts with a working download, or do people have to create a new post to host a working one?
     
  4. basilhs333

    basilhs333 L8: Fancy Shmancy Member

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    so now is everything ok?
     
  5. LeSwordfish

    aa LeSwordfish semi-trained quasi-professional

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    I don't know about drafts. Yes, you can make new things.

    You can make an update exactly like you would have done before. You don't need to change the file or filename, but you do need to change the version number.
     
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  6. Diva Dan

    aa Diva Dan hello!

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    Thanks for the quick reply! The site went back up much sooner than expected. Thanks for the valiant effort.
     
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  7. LeSwordfish

    aa LeSwordfish semi-trained quasi-professional

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    Credit on fixing all of these problems really must go to Geit - he's doing fantastic work in a very tricky situation. The rest of us are fairly technically inept - we're just reporting!
     
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  8. iiboharz

    aa iiboharz Meme Queen

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    General reminder to everyone to just chill and not panic if any further issues come up. We're doing our best to look into it and will be seeing if we can work towards restoring what was lost.
     
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  9. Vel0city

    aa Vel0city func_fish

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    If you want help with re-assigning all the stuff to the correct people, I'm willing to help out (just like how people helped when the site migrated to new forum software). If that's possible, of course. I'm willing to bet more people wanna help if you make a thread for it asking for our help.
     
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    Last edited: Jul 26, 2016
  10. Crowbar

    aa Crowbar perfektoberfest

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    Technically, if the file stays the same, name may or may not stay the same. If the file changes, name must change too to prevent errors.
     
  11. MaartenS11

    MaartenS11 L1: Registered

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    Is this why my download says 0bytes
     
  12. LeSwordfish

    aa LeSwordfish semi-trained quasi-professional

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    Yes, this is why.
     
  13. KaidemonLP

    KaidemonLP L4: Comfortable Member

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    Can we just post updates?
     
  14. LeSwordfish

    aa LeSwordfish semi-trained quasi-professional

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    Yeah - same file, but change the version number.
     
  15. KaidemonLP

    KaidemonLP L4: Comfortable Member

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    Already did
     
  16. MaartenS11

    MaartenS11 L1: Registered

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    Are we allowed to update the map that we made after the 72hr jam to improve it?
     
  17. Crowbar

    aa Crowbar perfektoberfest

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    Wait some time, for the exhibition.
     
  18. Yrr

    aa Yrr An Actual Deer

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    if my map is _a4 should i keep the filename and change the "version number" in the update to a4_reup or something or do i need to recompile
     
  19. worMatty

    aa worMatty Repacking Evangelist

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    Your work during the 72hr period is what is judged to determine whether you qualify to receive a participant's medal. By all means continue to work on your stuff, and post it in a separate thread if you like, or provide an external download for the time being and link to it in your thread, but don't replace the existing entry because it would make it impossible to judge it.
     
  20. Simulacron

    Simulacron L6: Sharp Member

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    I now this is only a small problem, but what happend to the ability to scroll through the screenshots in the download section? I reuploaded the screenshots, but that didn't fix it. I'm aware that there are much bigger problems now, but I just wanted to inform somebody about htis problem.