Problems with Steam

Tumby

aa
May 12, 2013
1,084
1,192
I can't login and the stats site is showing the same data for hours.
Anyone else having problems?

Here is what steam does:
84b48ca846.png


Using the
497a9083d3.png

button doesn't help, as any verification e-mails never arrive.
 

Dr. Sasha

L4: Comfortable Member
Aug 5, 2013
185
86
Perhaps your Steam account was hacked.

My Steam account was hacked twice now, both times Steam Support took care of it swiftly.

Do so accordingly.
 

Dr. Sasha

L4: Comfortable Member
Aug 5, 2013
185
86
I'm mainly confused that no steam related thing is updating or responding in any way.
(steam stats, no e-mails...)

The hacker must of changed the email address tied to the account to make sure you couldn't log back in.

Try to find your steam profile, the Steam ID never changes. It might have a different name and pic, and probably deleted everyone on your friends list, just like what happened to me.

And if you ever bought any games on steam, prove the purchases
 

Tumby

aa
May 12, 2013
1,084
1,192
And if you ever bought any games on steam, prove the purchases
How

Your backpack still has everything in it it looks like, so if is is a hack, nothing's been stolen... yet.

I checked backpack.tf multiple times already. But as you might have forgotten, you can't trade or use the market for one week after using a different PC.

EDIT: backpack.tf says "Last Online: about 13 hours ago" which is impossible.
 

Dr. Sasha

L4: Comfortable Member
Aug 5, 2013
185
86
okay then.

if it is so, you're lucky

exit steam then end steam.exe in task manager

I guess hackers just don't like people who are Russian and speak Swedish, then
 

Tumby

aa
May 12, 2013
1,084
1,192
I'm just lost. The Steam support is not gonna help if I can't proof my account ownership. I always used PaySafeCards which I simply bought somewhere and then entered the code into steam. But the support says this about them. I'm guessing I have to type in a used PIN, but I always throw these things away, as they are just trash afterwards.